Tabl.com | FAQ

TRAVELLERS - FAQs

Why should I book with tabl.com?

We partner with the best and most professional food and drink suppliers all around the world. We are an international platform offering and accessing pre-paid hosted dining experiences, celebrity chefs, cooking classes, food and drink tours and culinary adventures both local and worldwide. We turn trips into amazing experiences, creating memories that can last a lifetime. We aim to cut through the noise of the internet and provide credible insights, that will help you make informed purchase decisions.
How do I search for an experience?

From our home page you can search in many ways. By destination and experience type filtering down to a specific category to suit.
Do experiences need a minimum number of participants?

This will depend on the type of experience chosen. Please check the description carefully before booking. Most of our experiences are guaranteed to depart, even with just one participant. So, you could get an experience all to yourself.
How do I book an experience?

You search and find your ideal experience, choose your dates and simply book and pay! Your booking will be confirmed immediately, and you will receive details of your experience together with any required e-vouchers.
Which currencies are accepted?

Tabl displays all prices in GBP.
What forms of payment are accepted?

Most major credit and debit cards
Is my payment secure?

You can be safe in the knowledge that we’re using an establishedthird party secure payment gateway, Stripe. Tabl.com does not store any of your confidential information, nor disclose any of your details, unless required to do so in a court of law.

How can I amend my booking?

If you to amend an existing booking, you must contact Tabl immediately on info@tabl.com. An amendment fee may be charged. If the experience is unavailable for the changed date and you wish to cancel, cancellation charges may apply (please refer to “T&C’s” section 3.1 Cancellations by the participant).
How will I be reimbursed?

Each experienceis advertised on Tabl.com with a “Cancellation Policy”. In the event of a cancellation policy not being displayed, please refer to “T&C’s” section 3.1 Cancellations by the participant.
Are your experiences accessible for people with physical disabilities?

We try to make our experiences accessible whenever we can, but unfortunately, some destinations may be challenging for those with wheelchairs or other assistive devices. Please check the description carefully before booking.
What if I am late or miss the start of my experience?

We recommend you allow plenty of time to arrive early for your experience, especially when you are in a new destination where transport can take longer than expected. Because we want to ensure our other guests can still enjoy their experience, our hosts will only wait a maximum of 15 minutes for you to arrive. If the experience starts without you, you will not be entitled to a refund. Please refer to Tabl’s Terms and Conditions.
What if my experience has been cancelled?

If an experience is cancelled due to unforeseen circumstances, such as the weather or equipment malfunction, you would simply be entitled to reschedule the date. A valid ticket has been generated, so you would not be entitled to a refund.
Once booked, can I change the date?

Yes. Contact us as soon as possible so that we can check the experience is available on the date preferred. However, please note that if the experience is not available on that date, cancellation fees and admin fees may apply if you choose to cancel.
What do I need for my experience?

You’ll find details on what to bring for each experiencein the itinerary section.

PARTNERS - FAQs

Why Tabl?

While you focus on providing the best experience that you can, our team focus on making sure clients can find, access and book your experience with ease. We are proud to partner with Bokun.io, poweredby Trip Advisor. Bokun allows us to use a safe and secure booking platform, providing a smooth end to end process.

By registering with Bokun, we are able to access any experiences, activities or experiences you wish to advertise through Tabl.com. What’s more, the platform allows us to display up to date prices, information and availability. Not only that, but we then also help promote your experiences through our social media channels.

If you are not a partner of Bokun, we can upload your tours for you completely FREE. Contact us for more information on info@tabl.com
How much does it cost to become a Tabl.com partner?

To sign up as a partner and start hosting your experiences on Tabl.com is completely FREE.
How do I upload my experience to Tabl.com?

Simply register and a member of our marketing team will contact you as soon as possible.Providing your experiences are available to us, we agree a contract ready to upload on your behalf. We only taking a set commission on bookings made through Tabl.com website. Alternatively, please feel free to contact us via email at info@tabl.com for more information.

How do I get paid?

All sales made via Tabl are paid minus any commission once the experience has been fulfilled by the client and you send us an invoice. Invoice us at Tabl and we will pay you the sale of experiences minus agreed commissions. It’s as simple as 1,2,3!
How does the booking process work?

By signing up we can provide an end to end booking process. During which, you will receive all customer details and any other additional requests required to confirm and complete the booking. If you wish to discuss the process further, please contact info@tabl.com with any specific queries.
How do I manage price changes?

Providing your availability, dates and prices are correct and up to date on with us, this will automatically pull through to Tabl.com. Should you wish to remove any experiences altogether, please inform Tabl immediately so that Tabl can remove these experiences from their website.

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